Privacy Policy

Last Updated 11/14/2025

Novak Educational Consulting, Inc. (“Novak Education,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our websites, enroll in our online courses, participate in webinars, or subscribe to our newsletters or other resources.

Why We Collect Information

Our goal is to provide meaningful, practical professional learning for educators. To do that well, we collect information that helps us understand how you use our courses, resources, and site. This allows us to refine our content, improve your learning experience, and communicate with you about the materials and opportunities most relevant to your role.

What Information We Collect

When you sign up for an online course or webinar, subscribe to receive newsletters or blog notifications, or download or purchase a resource from our site, we may ask for information such as:

• Name
• Email address and other contact information
• Role/job title and organization
• Professional interests and areas of focus
• Date of birth, if needed (for online courses only)

Submitting this information is voluntary, and you may opt out of receiving marketing emails at any time by following the instructions in the email.

For online courses and webinars, we may also collect information related to your participation, including:

• Courses and sessions you enroll in
• Course start and completion dates
• Modules and activities completed
• Assessment or reflection completion (not grades in a traditional sense, but whether you have completed learning checks, reflections, or application activities)
• Certificates earned and continuing education credits, where applicable
• Course feedback and evaluation responses

At the conclusion of an online course or webinar, we may ask you to review or provide feedback on the product or service. If feedback is shared externally on our site, your personal contact information will be withheld unless you give us permission to use your name or other identifying information.

When you use our site, we may automatically collect information such as:

• IP address
• Approximate geographic location
• Browsing history on our site (pages visited, time on page, referring site)
• Browser type, operating system, and device information

We may collect this information through tools such as Google Analytics, HubSpot, and other similar analytics and marketing platforms. This information does not allow us to personally identify you on its own but helps us understand how our site and content are being used and how we can improve them.

Our site, and our third-party service providers, may use cookies and similar technologies. A cookie is a small piece of data stored on your device that remembers information about your prior use of the site.

We use cookies to:

• Help our site function properly
• Remember your preferences
• Understand how visitors use our site
• Improve your browsing and learning experience

We do not store personally identifiable information in the cookies that we create. You can disable cookies or delete them at any time through your browser settings by following instructions in your browser’s Help section. Please note that disabling cookies may affect how some parts of the site function.

How We Use Your Information

First things first: we will never sell or rent your personal information to any other party. Your contact information will never be made public without your express consent.

We use the information we collect to:

• Provide you with access to our courses, webinars, resources, and other services
• Send you contracts, invoices, course access information, and certificates
• Communicate with you about your registrations, course progress, and updates
• Share relevant resources, newsletters, and offers (you can opt out at any time)
• Understand which content is most relevant to educators and improve our courses and site
• Respond to your questions and support requests
  
  

When you get in touch with us, sign up for an online course, subscribe to receive newsletters and/or blog notifications, or download or purchase a resource, we pass your information along to third-party service providers that help us:

• Deliver and host online courses (learning management systems)
• Send emails and newsletters
• Process payments
• Analyze site and course usage

Our third-party service providers are contractually prohibited from selling your personal information or using your personal information for their own unrelated purposes.

Our email service provider uses web beacons to tell us when an email has been opened or clicked and cookies to track when you visit the website. This information helps us determine which type of content is most relevant to our users and what kind of content we should be sending in the future.

We also analyze browsing and course participation data (for example, which pages and modules are most visited and where learners tend to drop off) to improve the content and design of our site and learning experiences.

When We Share Information with Partner Organizations

If you sign up for a product or service that we are administering with a partner organization (for example, your school, district, or other sponsoring organization), we may share information with that partner, such as:

• Your name
• Your role/job title and organization
• Your email address
• The courses, webinars, or learning experiences you are enrolled in

If your school, district, or organization purchases or sponsors access to one or more of our courses on your behalf, we may also share information about your course participation and progress with designated leaders from that organization. This may include:

• Whether you have activated your account and started the course
• Your course completion status (e.g., “in progress,” “completed,” or percentage completed)
• Modules or sessions completed
• Certificates or continuing education hours earned
  
  

We share this information so that your organization can:

• Track participation in professional learning
• Support implementation and follow-up coaching
• Meet any reporting requirements for grants, licensure, or continuing education
  
  

We do not share your passwords, payment information, or unrelated personal information with your organization. When possible, we may also provide aggregated or de-identified summaries (for example, overall completion rates for a school or district) to help partners understand how their staff are engaging with learning.

If you choose to register for a course that offers graduate credit through one of our university partners, we may share specific information required for enrollment and transcript processing. This may include your course registration details, enrollment status, payment amount, mailing address, and date of birth. Our university partners use this information to verify your identity, award credit, and issue official records. 

Children’s Privacy

Our site and services are designed for adult educators, school and district leaders, and parents/guardians, not for children under 13. We do not knowingly collect personal information directly from children under 13 through our website or online courses.

If you believe that a child has provided us with personal information, please contact us using the information below so that we can investigate and remove the information if appropriate.

Data Retention and Security

We retain personal information for as long as necessary to:

• Provide you with our services
• Fulfill contractual and legal obligations to our partners and learners
• Maintain accurate business and financial records

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

Your Choices and Rights

You have choices about how we use and share your information:

• Email preferences: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the email. Please note that even if you opt out of marketing emails, we may still send you essential communications related to active courses, registrations, or billing.
• Access, update, or delete your information: You may contact us at any time to request access to, correction of, or deletion of your personal information, subject to our legal and contractual obligations.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or new legal requirements. If we make material changes, we will update the “last updated” date.